Last updated: September 14, 2026
No Refunds; Limited Exchange Policy
Our supplier-provided policy is valid for 30 calendar days from the date of purchase. We do not offer refunds. Where an item qualifies under the requirements below, you may request an exchange. If more than 30 calendar days have passed since purchase, we cannot offer an exchange.
Exchange Requirements
To qualify for an exchange, all applicable criteria must be met:
- The product is defective.
- The product is in its original packaging.
- The product is unused.
Returned items are subject to inspection. If an item does not meet the applicable criteria, we reserve the right not to issue an exchange. Perishable goods are exempt from being returned.
Proof of Purchase
A receipt, purchase confirmation, order number, or other proof of purchase is required to complete an exchange. Without proof of purchase, we cannot process an exchange.
Sale and Clearance Items
Only regularly priced items qualify for exchange under this policy. Sale or clearance items cannot be exchanged.
Before Sending an Item
You must contact us first at support@magic-vitamin.com before mailing any item. Do not send a return without contacting us for instructions.
Return Address and Shipping Costs
When a return is authorized under this policy, it may be mailed to:
1615 Lakes Pkwy, Suite C
Lawrenceville, GA 30043
United States
You are responsible for return shipping costs. Original shipping charges are not refundable. Please package the item carefully. If an item is damaged in return transit or used beyond what is reasonably necessary for inspection, an exchange may be rejected.
Contact
For questions about this policy, email support@magic-vitamin.com.
Nothing in this policy limits any rights that cannot be excluded under applicable law.
